The 3 Biggest Problems San Diego
CEOs Have With IT Firms
If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don’t need us to tell you how frustrating that is.
Our research shows that most successful San Diego Area CEOs have 3 big problems when dealing with most IT support companies. See if you agree…
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Maybe you’ve experienced this yourself: you hire a so-called IT expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.
If you’re like most busy executives we work with, you’re the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don’t seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walking you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can’t fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back – a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.
You shouldn’t have to tolerate this type of poor service. Our stance is that you shouldn’t be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY – not hours or days later.
From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts and want to have a conversation about the technical details rather than just getting it done.
Imagine being able to just tell your consultant what you’re trying to achieve in your business and they make it happen – and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.
Free Emergency Support For Your Next Computer Crisis
As a prospective client, we’d like to give you 2 free hours of emergency IT support from one of our most talented technicians, absolutely free. Even if you aren’t ready to make a change from who you are using now, we can help you out in a bind when you can’t get your current IT person to respond fast enough.
There is no cost or obligation of any kind when you request your free support and you won’t be harassed by a high- pressure salesperson. This offer is simply our way of introducing our services to you. You have nothing to lose except the frustration of dealing with slow, incompetent IT support.
To Reserve Your FREE Support Fill Out The Form On This Page or Call Us at 619-752-1620
Are You Ready For Better IT Support?
Then call us at 619-752-1620 or fill out the form on this page to schedule a 10-minute Discovery Call.
From Disaster to Recovery in 24 Hours: How Noble Technology Group Became Our Most Trusted IT Partner
"When our company’s headquarters burned down, we feared the worst. All our systems, managing multiple locations, were housed in that one building. Thanks to Noble Technology Group, we were back up and running the very next day. This level of reliability and trust is why we turned to NTG in the first place. Their expertise in implementing IT plans, especially during challenging transitions like moving to Office 365, has been invaluable. They consistently handle both foreseeable and unforeseeable issues with quick, effective responses.
What also sets NTG apart is their deep understanding of CMMC and cybersecurity, especially when it comes to government requirements. They are proactive, ensuring that we're always ahead of potential risks. Beyond that, they are the perfect fit for a company like ours—big enough to deliver top-notch service, yet small enough to maintain real, meaningful relationships. You can tell they genuinely care about your company’s success. If you’re on the fence about choosing them as your IT partner, know that you’re not just getting an IT firm—you’re getting a dedicated partner who will be there when you need them the most."
Elliot LeGros
VP/Owner Westflex, inc.
Noble Technology Group: Trusted IT Partner Across Time Zones
Having an IT provider that seamlessly manages all our locations across three time zones, from Atlantic to Hawaii, is a major benefit. Their real-time problem-solving capabilities are essential, and NTG has consistently been there for us. Previously, handling multiple users needs in-house was unrealistic, but NTG tackles those user requests simultaneously throughout the day. Since 2012, they’ve grown alongside us, meeting our demands without compromising service.
Joshua Carr
President and CEO California Marine Cleaning, INC
